We Care Family Services and Child Visitation - Helping families maintain a healthy and safe interaction

Frequently Asked Questions

What is Child Monitoring, Supervised visits, Monitored visits? 
These terms all refer to Supervised Visitation. See below for definition.. 

All of the terms above refers to the monitoring of a child
What is Supervised Visitation?
Supervised visitation means that all contact between the visiting parent and the child(ren) is under the direct eye shot and ear shot of a neutral professional monitor from the beginning of the visit when the child is brought to the visit until the child is returned to the custodial parent or guardian. While the child is in contact with the visiting parent, the monitor is always within eye shot and ear shot no matter whether the visit occurs.

What is Supervised Exchange? 
Supervised exchange means that only the actual transfer of the child from one parent to the other and back again is supervised. Both parents are allowed to have completely unsupervised time with their child outside the time of the transfer.

Why would the Court Order Supervised Visitation?
There are numerous situations in which the Court might order supervised visitation. While the situations may vary widely, what they have in common is a lack of information about the supervised parent’s ability to appropriately parent a child in a manner that is safe and nurturing. 

The Court has a responsibility to ensure the safety and welfare of the child first, followed by frequent and continuing contact with the parents. In a situation where the safety and welfare issue is unclear, the Court is likely to utilize supervised visitation with a professional monitor for a period of time to ensure that the children are able to maintain their relationship with the supervised parent while ensuring the children are safe.

A judge may order supervised visitation for many reasons, like:

  • To give the visiting parent a chance to address specific issues
  • To help reintroduce a parent and a child after a long absence
  • To help introduce a parent and a child when there has been no existing relationship between the parent and the child
  • When there is a history or allegations of domestic violence, child abuse and neglect, or substance abuse;
  • When there are parenting concerns or mental illness; 
  • When there is a parental threat of abduction.

The court order will specify the time and duration of the visits. Sometimes, the court order will also specify who the supervised visitation provider is to be and where the visits are to take place.

What does the supervisor/monitor do?
Supervisors are present simply to monitor the physical and emotional well-being of the child during the visit.  In most cases, the supervisor will sit quietly through the visit while taking notes.  The visit monitor will only interrupt the visit when necessary for the child or co-parent’s safety or to assist in facilitating a healthy interaction.

Once I have receive a court order, how do I schedule services?
Please contact us at (562) 353-8973 to schedule your intake. The monitor will inquire more about your case, as all cases vary. Visitation services are scheduled after both parents complete the intake process.